The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

2.Who will deliver my package?

Patique is cooperating with a large number of carriers over different markets.

3.How long will the product I ordered be delivered?

Your parcel will be delivered within 7-14 business days to your home or an alternate delivery address.

4.How do I track my package or delivery status?

As soon as we start packing your order we will send you a shipping confirmation email with the delivery details and a link to track your parcel online. You will also be able to track your order under ‘Orders’ when you sign in at My Account.

5.What should I do if I received the wrong product(s)?

If you placed your order from our online shop and received the wrong product, please kindly contact us for further assistance.